A page from the OpenDepot.org service

Jump to the start of the main contents

Hermida, Alfred and Thurman, Neil (2008) A CLASH OF CULTURES: The integration of user-generated content within professional journalistic frameworks at British newspaper websites. Journalism Practice, 2 (3). pp. 343-356. ISSN 1751-2786

WarningThere is a more recent version of this item available.
[img]
Preview
PDF
Download (163Kb) | Preview

    Abstract

    This study examines how national UK newspaper websites are integrating user-generated content (UGC). A survey quantifying the adoption of UGC by mainstream news organisations showed a dramatic increase in the opportunities for contributions from readers. In-depth interviews with senior news executives revealed this expansion is taking place despite residual doubts about the editorial and commercial value of material from the public. The study identified a shift towards the use of moderation due to editors' persistent concerns about reputation, trust, and legal liabilities, indicating that UK newspaper websites are adopting a traditional gate-keeping role towards UGC. The findings suggest a gate-keeping approach may offer a model for the integration of UGC, with professional news organisations providing editorial structures to bring different voices into their news reporting, filtering and aggregating UGC in ways they believe to be useful and valuable to their audience. While this research looked at UGC initiatives in the context of the UK newspaper industry, it has broad relevance as professional journalists tend to share a similar set of norms. The British experience offers valuable lessons for news executives making their first forays into this area and for academics studying the field of participatory journalism.

    Item Type: Article
    Uncontrolled Keywords: blogs; British newspaper websites; citizen journalism; online journalism; participatory journalism; user-generated content
    Subjects: Mass Communications and Documentation > Publishing > Interactive Publishing
    Mass Communications and Documentation > Media studies > Electronic Media studies
    Mass Communications and Documentation > Publishing > Electronic Publishing
    Mass Communications and Documentation > Publishing > Multi-media Publishing
    Mass Communications and Documentation > Media studies > Media Production
    Mass Communications and Documentation > Publishing > Electronic Publishing > Publishing via the World Wide Web
    Mass Communications and Documentation > Journalism
    Mass Communications and Documentation > Media studies
    Social studies > Sociology > Sociology not elsewhere classified > Sociology of Science and Technology
    Divisions: UNSPECIFIED
    Depositing User: Mr Neil J Thurman
    Date Deposited: 03 Sep 2008 13:32
    Last Modified: 23 Aug 2010 14:26
    URI: http://opendepot.org/id/eprint/146

    Available Versions of this Item

    Actions (login required)

    View Item